Alberta.ca » Income and Employment Supports Policy Manual


Business Processes

Published Date: August 13, 2021
Bookmark this page

Registration/Service Management

R18 Attend Workforce Development – Work Exposure - LMTA UPDATE

Responsibilities

This process is performed by authorized official.

Purpose
Workforce Development – Work Exposure (WD-WE) is a Career and Employment Information Services (CEIS) service that provides individuals an opportunity to apply acquired knowledge and strategies to addressing barriers to employment. The purpose of WE is to assist with labour market attachment and exposure to new or alternative occupations in the labour market. WD-WE is a component of the Workforce Development services.

Pre-conditions

The individual:

  • is registered in Mobius with federal data fields completed; and
  • has an Integrated Case; and
  • has a complete Assessment identifying barriers to employment; and
  • is Labour Market Destined; and
    • Labour Market destined implies the individual is ready, willing and able to commit themselves to pursing employment service(s) that will enable them to actively seek and accept employment.
  • has an active Service Plan
  • has either the Attend Workforce Development or the Attend Workforce Development-PWD plan item in their Service Plan
  • is actively participating in Workforce Development services

Trigger
Initiate the WD-WE process when an individual is actively participating in Workforce Development services and it is determined by the authorized official that participation in a WD-WE will support the individual’s application of learned skills or behaviours to address barriers and lead to labour market attachment.

Process

  1. Enter Plan Item “Attend Workforce Development – Work Exposure”
    1. Enter the Expected Start Date and End Date:
      1. Expected Start Date (consult the Products and Services Catalogue and ensure the dates matched) is the date the individual is accepted into WD.
      2. Expected End Date.
    2. WD Referrals (see Refer a Plan Item in Mobius User Guide). An Authorized official is to complete the following fields in Mobius to refer and link the individual to an appropriate WD service location:
      1. Ensure the Referred to Provider section in Mobius is completed.
        1. Enter Provider name:
        2. Enter the Expected Start Date.
        3. Search the Programs and Services Catalogue for a Start Date.
        4. Select the appropriate listing. Save.
    3. Edit Plan Item (see Edit Plan Item in Mobius User Guide):
      1. Enter the Actual Start Date when the individual is starting their Work Exposure (status = in progress). Save.
    4. Record Service Management Updates
      1. Capture Service Management updates (e.g. contact or attempts to contact individual or additional information relevant to an Individual’s progression through services) in Notes section of the Service Plan Home Page with a Subject line of “Service Provider Update"
        This step is repeated to ensure the individual’s progress in WD services is assessed regularly and progression through WD services is documented in Mobius Notes.
    5. WD-WE Completion
      1. Edit Plan Item “Attend Workforce Development – Work Exposure”:
        1. Enter Actual End Date, which is the last day the individual is a WD-WE participant. Use the date prior to the individual being employed or the last date the individual attends WE, whichever applies.
        2. Select “Complete” for Outcome. Save. OR
        3. Select “Incomplete” for Outcome if the individual walks away or has been removed from the Work Exposure before completing the services. Save.
      2. Save Plan Item.
    6. Monitoring
      The WE authorized official is to monitor the individual’s progress at pre-determined intervals as contractually obligated and ensure the proper closing of all Plan Items and completion of the LMTA required data in Mobius.

RELATED PROCESSES

Service Management     Attend Workforce Development
Service Plan Closure     Attend Workforce Development - PWD