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Expected to Work/Barriers to Full Employment Policy & Procedures

Published Date: January 01, 2019
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09 Non-Continuous Needs

Special Transportation and Travel Payment

Income and Employment Supports Act, section 10
Income Support, Training and Health Benefits Regulation, Schedule 4, section 22
Ministerial Order 2016-21 Delegation of Minister's Authority to Directors/Staff
Ministerial Order 2018-19, Appendix D: Schedule 4 - Supplementary Income Support Rates


To assist with the additional costs when clients are required to travel in specific situations.


A benefit may be provided to cover the costs of return transportation, accommodation, food and child care when an applicant, recipient or members of the household unit have to travel for any of the following reasons:

  • To reach a place of safety
  • To receive treatment (i.e., addictions, medical, etc.),
  • To comply with Child Support Services requirements, or
  • To make a mandatory appearance in a criminal court proceeding within Alberta.

This benefit is issued only to the person(s) who is/are required to travel. In a situation where another member of the household unit has to accompany that person because of that person’s age or health, a benefit for the accompanying person is also issued.



  • Reaching a Place of Safety: The client's verbal statement or workers knowledge of the need for safety (e.g., fleeing abuse) and only if in doubt, evidence from another professional source (e.g., physician, nurse practitioner, police, woman's shelter).
  • Receiving Treatment: The client’s verbal statement or a letter from a physician, nurse practitioner, the treatment facility or another professional (e.g., addictions counsellor, Children and Family Services Worker) outlining the necessary treatment.
  • Complying with CSS: The client’s verbal statement, confirmation from CSS or a copy of a court document.
  • Appearing in Criminal Court: The client's verbal statement, worker's knowledge or a copy of the court document.


  • Transportation, Food and Accommodation: Client’s verbal statement.
  • Child Care: A written statement or receipt from the child care provider.

Rate for Transportation

  • Actual cost of public transportation, or
  • Private vehicle – $0.13 per kilometer, or
  • Actual cost of a taxi

Need Code
1828  Non-Emergency Travel
1844  Emergency Transportation (when travel is provided in conjunction with the Emergency Allowance policy)
1848  Emergency Shelter Safety (when travel is provided in conjunction with the Emergency Allowance policy to access a shelter)

Rate for Accommodation
Actual cost of reasonable hotel, motel or other accommodation for each member of the family unit required to travel as approved by the worker.

Need Code
1863  Non-Emergency Accommodation

Rate for Food
When the member or members of the household unit are required to travel outside the community where they reside for more than 24 hours.

Adult: Maximum $11 per day
Child: Maximum $6 per day

Need Code
1864  Non-Emergency Food
1850  Emergency Food Travel (when food is provided in conjunction with the Emergency Allowance policy).

Rate for Child Care
Actual cost of reasonable childcare (babysitting, licensed or approved child care) as approved by the worker.

Need Code
1866  Other Non-Continuous Needs (Non-Emergency-Child Care)
1840  Emergency Child Care (when child care is being provided in conjunction with the Emergency Allowance policy).