Purpose

Staff managing the assignment of Individual/Family to a Case Manager in a Prototype site needs to know when a new file needs assigning. They need to be subscribed to a work queue and check it regularly so new files are assigned out to Case Managers

Procedure

Anchor Point: Inbox Shortcuts menu

1. From the shortcuts menu, select Work Queues
2. Select Subscribe to Work Queue, a modal opens
   
   
3. Select the Work Queue you want to subscribe to and Save
4. The work queue will appear under your My Work Queues