Purpose 

An Alert in Mobius occurs on the individual’s record and indicates if there is information the user should be aware of.  Always read alerts found on a file when you open the file. There are three categories of Alerts:

Eligibility Alerts – these will not be used by Alberta Supports at this time.  It is possible that an individual has an eligibility alert from another program

Information Alerts – these may be used by Alberta Supports.  The two types in this category are: Not a Duplicate Person and other critical information

Safety Alerts – These may be used by Alberta Supports.  The two types in this category are: Approach with Caution and Health Concerns

Procedures

Person page Anchor Point: Person Information tab in Person page

1. From the Mobius Person page, select the Person Information tab
2. Select Alerts from the left hand panel
3. Select New
   
   
   
   Note: The system will present the New Alert screen
4. Select Category from the drop down list (choose either Information or Safety Alert – see definitions in Purpose section)
5. Select Type from the drop down list (choose the type that most closely matches the reason for the alert
6. Enter Start Date (would likely be the date it is entered)
   Note: End Date should be left blank, otherwise it will end the alert
7. Enter Description (put in as much detail as required for other staff to understand why an alert is on the Individual’s file)
8. Select Save
   
   
9. The new alert will show in the list of Alerts
10. An exclamation mark by the person’s photo will appear to indicate there are alerts for this Individual
    
    
    

Related Information

User Guide Information:
 
Procedure Information:

• 9.0 Alert Usage