Your Rights - Alberta Human Services - Government of Alberta

Your Rights

Here are some rights that PDD says you and your family member with disabilities have when they get services that PDD pays for:

1. You have the right to have help that the individual needs to live a good life.
  • Staff should get to know individuals, so they know what the individuals like and what they can do for themselves.
  • Staff should listen to the kind of help you and the individual want.
  • Staff should help the individual in a way that works for the individual and family.
  • If the individual's life or needs change, staff help should change, too.
2. The individual has the right to take part in the community.
  • Staff should try to help individual get involved in a way that he or she likes.
  • Staff should help the individual learn about different things, and do things he or she likes in the community.
  • Staff should give the individual chances to meet new people and make friends.
  • Staff should give the individual time to be with friends and family.
  • Staff should give the individual chances to help make the community a better place. Individuals may do this many ways, such as a job, volunteer work or speaking up for what is right.
3. The individual has the right to private time away from staff when they do not need help.

If you feel that your family member does not get the kind of help you or they want from staff, you can call Calgary PDD at 403-297-5011. Ask to speak to your Client Services Coordinator. Tell them about the problem with services and they will help you solve it.

These rights are part of PDD's Principles for Determining Individual Support Needs.

Created:
Modified: 2012-10-19
PID: 15229