Description
Subsequent training service plans shall not be approved if it has been less than 48 months since the learner member last attended an approved training program under a training service plan. Further training benefits may be granted by an Authorized Official in exceptional circumstances.

Details

Pre-condition(s)
A learner has received the maximum duration within a service plan.

Trigger
Individual has received the maximum duration in their service plan and wants to attend an approved training program before 4 years has lapsed from the end date of their previous service plan. 

1. Learner Income Support Office (LISO) identifies individual has reached maximum duration; or
2. Authorized Official has identified individual has received maximum duration.

LISO

• LISO enters referral receives error message ‘Exceeds Maximum Duration’
• Reviews Learning Stream Counter
• Identifies a Return to Training prior to 48 months elapsing
• Sends task to the regional work queue to take the appropriate action.

Human Services Authorized Official

• Contacts the individual and conducts a Service Needs Determination and/or an Employability Assessment to determine the additional competencies needed to obtain employment or to acquire the academic pre-requisites for an achievable employment goal. The training needed must be supported by documented rationale in Mobius.
• Documented rationale is to include:
• Labour force attachment (since funded training)
• Learning activities (since funded training) 
• A defined skills deficit (need for training) 
• Evidence that training activities planned are progressive in nature (advancement towards a goal).
• Records decision in Service Plan Home Page notes and if appropriate, create a new Service Plan.  Add all relevant Sub-Goals and Plan Items and submit the “Recommend Return to Training” plan item for approval. 
• Assigns the plan item an outcome of Attained or Not Attained, depending on whether it is agreed further training benefits should be granted. 
• If Plan Item outcome is “Attained”, discuss and document agreed upon Service Plan activities in Mobius.
• If Plan Item’s outcome is “Not Attained”, discuss alternative service options available with individual and document agreed upon Service Plan activities in Mobius. If a second Active Service Plan has been opened to accommodate the ‘Return to Training’ then this plan item should be closed once the 30 day window for appeal has elapsed. 
• Inform LISO of the decision.

LISO

• Process or reject application based on information provided by HS Authorized Official.