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Mobius User Guide

Published Date: May 15, 2013
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15 Financials

Manual Repayment Liability Case

Create a Benefit Underpayment Case

Anchor Point: Person Home Page
  1. Select Cases Tab.
  2. Select Reference Number of the applicable Product Delivery Case.
  3. From Page Action Menu, select Reassess.
  4. Enter From and To dates.
  5. Select Save.
  6. Status will display as Delayed Process Pending. Refresh to change the status to display as Active.
  7. Check Over and Under Payments Tab for Benefit Overpayments and Benefit Underpayments.
  8. Select Related Cases Tab.
  9. Select individual’s Integrated Case.
  10. Select Evidences Tab.
  11. From Page Action Menu, select New Evidence.
  12. Scroll down to the Evidence to be entered, select Add.
  13. Complete the mandatory and required fields.
  14. Select Save.
  15. Select Page Action Menu and select Apply Changes.
  16. Select Products Tab.
  17. Select the applicable Benefit Product.
  18. Status displays as Delayed Process Pending. Refresh to change the status to display as Active.
  19. Select Over and Under Payments Tab.
  20. A Benefit Underpayment will display.
  21. Select Related Cases Tab.
  22. Select Benefit Underpayment.
  23. Select Administration Tab.
  24. Select User Roles Tab and designate user as the Case Supervisor.
  25. Select Save.
  26. Select Home Tab.
  27. Select Tab Action Menu.
  28. Select Submit for Approval.
  29. Select Yes.
  30. Select Tab Action Menu.
  31. Select Activate Case.
  32. Select Yes.