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Business Processes

Published Date: April 02, 2013
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Eligibility Determination and Benefits Calculation

Correspondence

E20. Manually Generating a Statement of Debt Correspondence

Description

The following outlines the process to manually generate a Statement of Debt letter.

Details

Precondition(s)
Learner has an activated Liability Case.

Trigger
Learner has requested a Statement of Debt letter.

Human Services Internal Staff/External Provider

E20.01
Creates and sends Pro-Forma Statement of Debt correspondence.

Mobius

E20.02
Generates batch letter.

Service Alberta

E20.03
Mails letter.

Business Rules/Criteria/Standards

Pro-Forma letters are generated via a Batch Process. They will print overnight at Service Alberta and will be mailed from there. Pro-Forma correspondence pre-populates with the addressee’s information and standard signage (if applicable).