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Business Processes

Published Date: April 02, 2013
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Programs and Services

Programs and Services Catalogue

P18. Modify a Program/Course/Service

Description

This process describes how to modify a Program/Course/Service for a Provider. For programs approved by Human Services, changes will likely be initiated by Employment and Financial Supports Division or Delivery Partnership Unit (DPU). The Contract Services Coordinator (CSC) has to amend Contract Management Application System (CMAS) agreements/contracts, and DPU has to ensure program approval information is updated. For programs approved by Alberta Advanced Education, changes will be made to Provider and Programs Registry System (PAPRS) which downloads into Mobius.

Details

Pre-condition(s)
Provider is registered in Mobius, Program/Service/Course has been created and activated in Mobius and the associated Plan Items have been linked.

Trigger
Product Provider notifies CSC of modification.

Employment and Financial Supports Division – Contract Services Coordinator

P18.01.01
Amends contract/agreement.

P18.01.02
If there are referrals that will be affected by the modification, notifies Plan Item Owner to amend Service Plan

Employment and Financial Supports Division, Front End Users – Service Management/External Providers, Front End Users, Service Management

P18.02
Cancels Plan Item(s) and enters new Plan Item(s) with amended referral if appropriate.

Employment and Financial Supports Division – Contract Services Coordinator

P18.03
If there are no referrals that will be affected by the modification, notifies Mobius Support via an electronic ‘Request New or Amendment for Product Provider, Programs and Services Catalogue’ (RNAPP) form of modification.

Employment and Financial Supports Division, Mobius Support Staff

P18.04.01
If information is missing or if there are referrals that would be impacted by the modification, refers back to originator.

P18.04.02
If information is complete and there are no referrals that would be impacted by the modification, deletes session(s) if appropriate and modifies the Program/Course/Service/Session.

P18.04.03
Notifies originator of completion via email.

Business rules/ criteria/standards

If Human Services has approved a program, the provider must obtain approval from Human Services before making any changes to:

  • Program Name
  • Program Type
  • Program Term
  • Location
  • Instructional Hours per Week
  • Instructional Hours per Seat
  • Tuition and Mandatory Fees per Seat
  • Student Association Fees and/or Book and Supply Costs