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Business Processes |
Published Date: April 02, 2013
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Programs and Services |
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Approval Suspensions/Terminations |
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P07. Community and Social Services Approval Termination
Description
The following outlines the process to permanently stop referrals and funding processing when a Community and Social Services Approval Termination has been issued.
Details
Pre-condition(s)
Provider is registered in Mobius. Programs/courses have been approved by Community and Social Services and are in Mobius.
Trigger
Delivery Partnership Unit (DPU), in consultation with Delivery – Contract Services Coordinator (CSC), executes a Termination.
Employment and Financial Supports Division – Program Planners, Delivery Partnerships Unit
P07.01
Notifies Mobius Support and Learner Income Support Office (LISO) via email to EI-DS CDS-LISO to stop further referrals and the processing of funding applications and cc’s Mobius Support.
Employment and Financial Supports Division, Mobius Support Staff
P07.02.01
If there are no referrals, modify session seat number to “0” or delete the appropriate sessions.
P07.02.02
If there are active referrals, modify seat number* to current number of referrals.
Employment and Financial Supports Division – Contract Services Coordinator
P07.03
Amends agreement/contract.
P07.03.01
Determines transition plans if there are referrals.
P07.03.02
Notifies Service Plan Owner(s) to amend Service Plan(s). (If appropriate, such as in the case of a school closure, reassigns referrals to a new Service Manager.)
Employment and Financial Supports Division, Front End Users – Service Management/External Providers, Front End Users, Service Management
P07.04
If Training Benefit Evidence has been entered, sends task to LISO Learner Benefit Coordinator work queue to enter withdrawal information. It is important that this step is completed prior to modifying the Plan Item.
P07.04.01
Amends Service Plan as appropriate including cancelling (if program has not started) or entering end date and good cause outcome (if program has started) on appropriate Plan Item(s).
P07.04.02
If appropriate add new training plan item(s) with referral and enters new evidence or refers to new Provider/Service Manager.
P07.04.03
Notifies CSC of completion.
Employment and Financial Supports Division – Contract Services Coordinator
P07.05
Once there are no longer active referrals, notifies Mobius Support Office via an electronic ‘Request New or Amendment to Product Provider, Programs and Services Catalogue’ (RNAPP) form to update Mobius (e.g. end/delete program, courses, services, sessions end Product Provider Registration.)
Employment and Financial Supports Division, Mobius Support Staff
P07.06
If the information is inaccurate or there are active referrals, refers back to originator.
P07.07
If form contains all required information and there are no active referrals, updates Mobius as per CSC instructions.
P07.08
Notifies CSC of completion via email.
*If session start date has passed, Mobius Support makes modifications (e.g. Mobius Supports edits the number of seats so that no new referrals can be made).
Business Rules/Criteria/Standards
If there are active referrals, the CSC will determine the transition plan. Once there are no longer active referrals, the CSC instructs Mobius Support on how to update Mobius (e.g. modify/delete Product Provider registration, program(s)/course(s)/ session(s), etc.).
Product Provider registration should only be ended for terminations, not suspensions.
Before a Product Provider registration can be ended, it is necessary to:
In order to stop/suspend further referrals from being made, the session seat number has to be modified to reflect the current number of referrals (that way, the session is considered full).
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