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Business Processes

Published Date: April 02, 2013
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Programs and Services

Approval Suspensions/Terminations

P06. Community and Social Services Approval Suspension

Suspensions are usually the result of non-compliance but could also be a mutual agreement between the CSC and the Provider to delay the start date of the session. The purpose of the approval suspension is to temporarily stop further program referrals to that particular program/course/session. In order to prevent further program referrals, the session seat numbers can be modified. If there are active referrals, the seat number is modified to match the number of current active referrals. In this way, Mobius reads that the session is “full” and it won’t allow further referrals. If there are no referrals, the seat number on the session would be changed to “0”. However, it is important to note that any referrals that are inadvertently made could be waitlisted.

Description

The following outlines the process to temporarily suspend referrals when a Community and Social Services Approval Suspension has been issued.

Details

Pre-condition(s)
Provider is registered in Mobius. Programs/courses have been approved by Community and Social Services and are in Mobius.

Trigger
Delivery Partnerships Unit (DPU), in consultation with Delivery Contract Services Coordinator (CSC), executes a Suspension.

Employment and Financial Supports Division – Program Planners, Delivery Partnerships Unit

P06.01
Notifies Mobius Support via email (cc to CSC) to stop further referrals.

Employment and Financial Supports Division, Mobius Support Staff

P06.02.01
If there are no referrals, modify session seat number to “0” or delete the appropriate sessions.

P06.02.02
If there are active referrals, modify seat number to current number of referrals.

Employment and Financial Supports Division – Contract Services Coordinator

P06.03
Amends contract/agreement if appropriate.

Employment and Financial Supports Division – Program Planners, Delivery Partnerships Unit

P06.04
Notifies Mobius Support via email (cc to CSC) if/when suspension rescinded.

Business Rules/Criteria/Standards

In order to stop/suspend further referrals from being made, the session seat number has to be modified to reflect the current number of referrals (that way, the session is considered full). Once a referral to a session has been made, the start and end dates of that session cannot be modified in any way. If the session needs to be cancelled, then the referral must be cancelled and the proper procedure for cancelling a referral must be made. The seat number must be adjusted accordingly to ensure no further referrals will be made to the session. However, if a referral is made, it will be waitlisted.