Alberta.ca » Alberta Works Policy Manual


Expected to Work/Barriers to Full Employment Policy & Procedures

Published Date: December 04, 2007
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19 Administrative Procedures

Application Process

INTENT

The objectives of the intake process:

  • To provide an effective and efficient assessment of applicant’s needs.
  • To determine each applicant’s eligibility for Income Support (IS) benefits.
  • To issue benefits in an expedient manner.
  • To make referrals to other resources.
  • To assist applicants to develop a Service Plan to achieve their potential for self-sufficiency.
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Client Direction

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Career and Employment Consultant (CEC)

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Administrative Support (AS) Staff

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Income Support Supervisor (ISS)

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Intake Summary

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Income Support Contact Centre (ISCC)