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Mobius User Guide |
Published Date: May 15, 2013
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15 Financials |
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Manual Repayment Liability Case |
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Create a Benefit Underpayment Case
Anchor Point: Person Home Page
- Select Cases Tab.
- Select Reference Number of the applicable Product Delivery Case.
- From Page Action Menu, select Reassess.
- Enter From and To dates.
- Select Save.
- Status will display as Delayed Process Pending. Refresh to change the status to display as Active.
- Check Over and Under Payments Tab for Benefit Overpayments and Benefit Underpayments.
- Select Related Cases Tab.
- Select individual’s Integrated Case.
- Select Evidences Tab.
- From Page Action Menu, select New Evidence.
- Scroll down to the Evidence to be entered, select Add.
- Complete the mandatory and required fields.
- Select Save.
- Select Page Action Menu and select Apply Changes.
- Select Products Tab.
- Select the applicable Benefit Product.
- Status displays as Delayed Process Pending. Refresh to change the status to display as Active.
- Select Over and Under Payments Tab.
- A Benefit Underpayment will display.
- Select Related Cases Tab.
- Select Benefit Underpayment.
- Select Administration Tab.
- Select User Roles Tab and designate user as the Case Supervisor.
- Select Save.
- Select Home Tab.
- Select Tab Action Menu.
- Select Submit for Approval.
- Select Yes.
- Select Tab Action Menu.
- Select Activate Case.
- Select Yes.
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