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Business Processes |
Published Date: April 02, 2013
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Eligibility Determination and Benefits Calculation |
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Correspondence |
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E20. Manually Generating a Statement of Debt Correspondence
Description
The following outlines the process to manually generate a Statement of Debt letter.
Details
Precondition(s)
Learner has an activated Liability Case.
Trigger
Learner has requested a Statement of Debt letter.
Human Services Internal Staff/External Provider
E20.01
Creates and sends Pro-Forma Statement of Debt correspondence.
Mobius
E20.02
Generates batch letter.
Service Alberta
E20.03
Mails letter.
Business Rules/Criteria/Standards
Pro-Forma letters are generated via a Batch Process. They will print overnight at Service Alberta and will be mailed from there. Pro-Forma correspondence pre-populates with the addressee’s information and standard signage (if applicable).
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