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Business Processes |
Published Date: April 02, 2013
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Programs and Services |
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Approval Suspensions/Terminations |
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P06. Community and Social Services Approval Suspension
Description
The following outlines the process to temporarily suspend referrals when a Community and Social Services Approval Suspension has been issued.
Details
Pre-condition(s)
Provider is registered in Mobius. Programs/courses have been approved by Community and Social Services and are in Mobius.
Trigger
Delivery Partnerships Unit (DPU), in consultation with Delivery Contract Services Coordinator (CSC), executes a Suspension.
Employment and Financial Supports Division – Program Planners, Delivery Partnerships Unit
P06.01
Notifies Mobius Support via email (cc to CSC) to stop further referrals.
Employment and Financial Supports Division, Mobius Support Staff
P06.02.01
If there are no referrals, modify session seat number to “0” or delete the appropriate sessions.
P06.02.02
If there are active referrals, modify seat number to current number of referrals.
Employment and Financial Supports Division – Contract Services Coordinator
P06.03
Amends contract/agreement if appropriate.
Employment and Financial Supports Division – Program Planners, Delivery Partnerships Unit
P06.04
Notifies Mobius Support via email (cc to CSC) if/when suspension rescinded.
Business Rules/Criteria/Standards
In order to stop/suspend further referrals from being made, the session seat number has to be modified to reflect the current number of referrals (that way, the session is considered full). Once a referral to a session has been made, the start and end dates of that session cannot be modified in any way. If the session needs to be cancelled, then the referral must be cancelled and the proper procedure for cancelling a referral must be made. The seat number must be adjusted accordingly to ensure no further referrals will be made to the session. However, if a referral is made, it will be waitlisted.
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