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Learner Policy & Procedures

Published Date: August 01, 2011
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Service Management: Learner Income Support

Maintaining Financial Eligibility


To maintain eligibility for income support benefits a learner must continue to meet eligibility criteria.


Learners maintain eligibility by:

  • maintaining academic progress
  • maintaining acceptable attendance
  • complying with training provider rules
  • maintaining full-time status. Learners must continue to meet enrolment requirements for full-time study. If a learner withdraws from courses so they are no longer attending full-time, their full-time funding is terminated.
  • complying with Child Support Services requirements if applicable

Income support benefits are impacted by the following:

  • Withdrawal
  • Program extensions


  • Switching training providers/programs – funding is terminated, as the learner is no longer attending the program that income support benefits were approved for. A new Income Support Application for Learners must be completed for the new training provider/program.


Learner Benefit Coordinator, Learner Income Support Office (LISO)