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Learner Policy & Procedures

Published Date: October 01, 2015
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Financial Benefits Decision

Payment Timelines


To ensure payment methods are used appropriately.


Payments are made in a timely manner so that learners can meet their financial obligations.

Learners can be paid using the following methods:

  • Electronic Fund Transfer (EFT)
  • Cheque

The preferred method of payment is by EFT since there are cost savings to the department and to the client, and it encourages client financial responsibility.

Learners without a bank account will receive payment by cheque.

Learners are eligible for Income Support for the full month in which their training ends regardless of when the end date falls within the month.

Regardless of the method of payment, learners will receive their funds two banking days prior to the first of the month.

Non-Employment Insurance and Employment Insurance full-time learner

Payments for Income Support are sent directly to the learner. Tuition and mandatory fees are sent to the training provider.  Books and supplies can be sent to either the learner or the training provider.


EFT for Disbursement of funds

Banking information is provided by the learner with the Income Support Application for Learners by completing the Direct Deposit Registration for Learners schedule.  A bank form is also acceptable (as bank verification) if it includes the name of the client, the client bank account information and the bank stamp. This information is to be input in Mobius and can be updated when the learner provides new information.

Bank Rejection Reports

An EFT Bank Reject Report is created if the bank cannot locate the account number that has been sent electronically by Mobius (i.e., the account has closed, the information was entered improperly). In such cases, IBM changes the payment method from EFT to cheque and then issues a cheque through IMAGIS.