Seniors, Community and Social Services Office Codes
A three-digit code identifying the LISA office code under which benefits are administered. Multiple Service Centres share a single LISA Office Code.               

 

Current LISA Office Codes	Service Centre Site
North Zone
343 - Edmonton	Edmonton City Centre Edmonton North Edmonton South Leduc Meadowlark Sherwood Park St. Albert Parkland
343 P - Northeast	Athabasca Bonnyville Cold Lake Fort McMurray Lac La Biche St. Paul Vegreville Westlock
343 W - Northwest	Edson Grande Prairie High Level High Prairie Hinton Peace River Slave Lake Whitecourt
South Zone
426 - Central	Camrose Drayton Valley Drumheller Lloydminster Olds Red Deer Rocky Mountain House Stettler Vermilion Wainwright Wetaskiwin
568 - Calgary	Airdrie Calgary Central Calgary East Calgary North Calgary South Canmore Claresholm Cochrane
622 - South	Brooks Crowsnest Pass Lethbridge Medicine Hat Pincher Creek Taber
Common Service Delivery
353 ISCC – After Hrs Crisis Centre	Income Support Contact Centre

 

AISH LISA Office Codes

Current LISA Office Code

117 Northwest AISH

215 Northeast AISH

351 Edmonton AISH

446 Central AISH

545 Calgary AISH

644 South AISH

 

Previous LISA Office Codes Used for CCD Reference Only

Former LISA Office Code	Service Centre Site
102, 202	Barrhead
116, 316, 157	Grande Cache
117	Grande Prairie, Grande Cache
119	High Level
120	High Prairie, Slave Lake
125	Peace River, High Level
128	Slave Lake
136, 236, 202	Whitecourt
151	North AISH Region
201, 202	Athabasca
204, 232	Bonnyville
215	Fort McMurray
221, 232	Lac La Biche
229	Smoky Lake
231, 232	St. Paul
232	Vegreville
233	Vermilion
248	Lloydminster
260, 202	Westlock
264, 232	Cold Lake
310, 340	Edmonton North
311, 362	Edmonton Argyll
312	Edmonton West (BFE)
313	Edmonton Westmount
314, 158	Edson
338, 362	Sherwood Park
342	Edmonton Capilano
344, 362	Parkland
346	Edmonton Crisis Unit
354	Edmonton Court Services
356	Leduc
357, 157	Hinton
362	Edmonton South Edmonton Emergency Social Services
370	Drayton Valley
380	Edmonton Single Men’s Hostel
382	Gunn Welfare Centre
384	Hilltop House
408	Camrose
409	Drumheller Stettler
418	Hanna
424	Olds
427	Rocky Mountain House
430	Stettler
433	Vermilion
434	Wainwright
435	Wetaskiwin
448	Lloydminster Vermilion Wainwright
483	Youngstown Home
506	Simons Valley
507	Fisher Park
537	Alberta Place
539	Calgary East Westland
541	One Executive Place, Bow Corridor
547	Bow Corridor
549	Calgary Ranchlands
553	Plaza 14
581	Calgary Single Men’s Hostel
603	Crowsnest Pass, Pincher Creek
605	Brooks
623	Medicine Hat
658	Taber
661	Claresholm
702	Barrhead, Edson, Hinton, Westlock, Whitecourt
732	Vegreville, Athabasca, Bonnyville, Cold Lake, Lac La Biche, St. Paul

 

Personal Identification (PID)
A ten digit code assigned by the CCD system for each registered adult

 

Postal Code
A six character code (letter, number, letter, space, number, letter, & number) from the mailing address

 

Living Arrangement
A one digit code indicating the client’s living arrangement

0	AISH (clients 91-93)
1	Private Housing
2	Living with Family
4	Approved Homes/Group Homes
5	Designated Facility
6	Social Housing
7	No Shelter

 

Household Unit Type (HT)
A two digit code LISA automatically inputs as specified in policy. IS benefits and asset limits are determined by the HT.

Household Unit Type Matrix (view chart)

 

Marital Status
A one-digit code indicating the client’s current marital status

1	Married
2	Cohabiting Partner
3	Widow/Widower
4	Single
5	Separated from Cohabiting Partner
6	Separated from Spouse
7	Divorced
9	AISH – Spouse/Partner has separate AISH/IS file

 

Designated Facility
A five digit code identifying the type of accommodation

00001	Private Housing (IS only)
00002	Room & Board, Relatives (AISH client sub type 91 only)
00003	Room & Board, Non-Relative includes Approved Homes (AISH client sub type 91 only)
00004	Own Home (AISH client sub type 91 only)
00005	Rent, except for Mobile Homes (AISH client sub type 91 only)
00006	Mobile Home own or rent, on Lot Rental (AISH client sub type 91 only)
11111	Nursing Homes, Senior Citizens Homes (IS and AISH client sub type 92) including:
	Alberta Mennonite Home for the Aged (Coaldale) Good Shepherd Home (Wetaskiwin) Alfred Egan Home (Bow Island) Haven of Rest (Medicine Hat) Bethany Care Centre (Calgary) Hythe Pioneer Home (Hythe) Bethany Sunset Home (Camrose) St. Joseph’s Home for the Aged (Medicine Hat) Bow Park Court (Calgary) Sunset Lodge (Edmonton) Fort MacLeod Health Care Centre, Special Development Unit (Fort MacLeod) Trinity Lodge (Calgary) Ukrainian Senior Citizen’s Home of the Holy Eucharist (Edmonton)
11112	Designated Assisted Living Facilities (DAL) – non-lodge (AISH client sub type 92 only)
11113	Designated Assisted Living Facilities (DAL) – Lodge (AISH client sub type 92 only)
22222	Auxiliary Hospitals, Acute/Extended Care Facilities (IS and AISH client category 92)
33333	Gunn Centre or Non Government Owned and Operated Group Homes (IS and AISH client category 91)
44444	Government Owned and Operated Group Homes (AISH client category 93 only) – only Residential and Support Services (R&SS) in Edmonton and Graduated Supports (formerly known as Scenic Bow Residences) in Calgary

 

Client Type
A two digit code identifying the client sub type of the head of household and partner

Expected To Work (ETW) (Client Sub Type 10s)

11	Self-employed
12	Employed full-time
13	Employed part-time
14	Available for work/training
15	Attending a program
17	Temporarily unable to work/train – health problems
18	Temporarily unable to work/train – family care

 

Barriers to Full Employment (BFE) (Client Sub Type 40s)

42	Medical or multiple barriers
43	Severe handicap
44	Self-employed
45	Employed full-time
46	Employed part-time
47	Attending a program

 

Alberta Adult Health Benefits (AAHB) (Client Sub Type 70s)

72	AISH Leaver Due to Excess Employment Income
73	AISH Leaver Due to Excess CPP-D Income
74	ETW Leaver Due to Excess Employment Income
75	BFE Leaver Due to Excess Employment Income (Except HT 43)
77	BFE Severe Handicap Leaver Due to Excess Employment or CPP-D Income (HT 43 Only)
78	Health Benefits Card Only - Pregnancy
79	Health Benefits Card Only - High Drug Needs

 

One-Time Issue (Client Sub Type 80s)

81	Transient
82	Resident

 

AISH (Client Sub Type 90s)

91	Straight AISH
92	Modified AISH
93	AISH client living in Government Group Home

 

Medical Coverage
Each person in the family is coded individually for Health Benefits Card coverage (e.g., persons with Treaty First Nations Status are not included on the card)

Y	Yes, this person is included on the Health Benefits Card (HBC)
N	No, this person is not included on the Health Benefits Card (HBC)

 

Direct Deposit
A code indicating whether a client has been exempt from direct deposit

Y	Yes, client is exempt from direct deposit
N	No, client is not exempt from direct deposit, client’s bank information must be entered

 

Alberta Health Care Insurance Plan (AHCIP) Status
A one digit code indicating AHCIP coverage

1	Covered by Department
2	Not Covered by Department

 

Med Code – Health Benefits Card (HBC)
A one-digit code indicating the Health Benefits Card coverage issued to the household unit members on a client file

1	Health benefits/supplementary dental benefits (receives co-payment AISH only)
3	Health benefits/supplementary dental benefits/restricted drugs (receives co-payment AISH only)
6	Health benefits/standard dental benefits
7	No coverage for anyone on the file
9	Health benefits/standard dental benefits/restricted drugs

 

Client Ordinarily On Reserve
A one-letter code identifying the residence, and therefore the financial responsibility, of Status First Nations people as per the “Arrangement for the Funding and Administration of Social Services”

Y	yes – means the client was living either

• On a First Nations reserve
• In the community of Cadotte Lake, Fort Chipewyan, Fort McKay, Garden River or Little Buffalo
• Away from the reserve/community for one of the following reasons:

   

  • To obtain care in a care facility
  • To access a social service not available on the reserve
  • To access full-time post-secondary education or training program and is receiving funding for their studies and maintains a home on a reserve/community

N	no – means the client is not ordinarily living on the reserve

 

Assets Revealed
A mandatory field for AISH clients, a one letter code indicating the client reported their assets. All AISH must be Y - yes, the client revealed their assets.

 

AISH Medical Code
A six digit code, in sets of two, identifying up to the first three of a client’s medical condition(s) in order of importance (shown in Section B of the SCS 2066 AISH Medical Examination form). If fewer than three conditions are identified on the Medical form, zeroes are added after the first or second code. If more than three conditions are identified, only the three most important are coded.

AISH medical code 606060 is used for Client sub-type 43 Severe Handicap to indicate that the medical eligibility has been entered by an IS worker, not an AISH administrator. Clients with this medical code are not eligible to transfer to the AISH program.

 

Indian Registration Number
A registration number (maximum of 10 digits) assigned by the Federal Government to all Status First Nations people

First Nation (Band) Number	the first 3 digits (see below)
Band Registration Number	the next 5 digits (if it is less than 5 digits, zeroes are added to the left of the number)
Family Composition Number	the last 2 digits

 

List of Bands in Alberta

Band Number	Band Name	Band Number	Band Name
128 (462)	Whitefish Lake First Nation (Goodfish)
430	Siksika Nation	433	Stoney (Chiniki)
431	O’Chiese	434	Sunchild First Nation
432	Tsuut'ina Nation	435	Blood
436	Piikani First Nation	456	Sucker Creek
437	Alexis	457	Swan River First Nation
438	Alexander	458	Bigstone Cree Nation
439	Louis Bull	459	Whitefish Lake First Nation (Atikameg)
440	Enoch Cree Nation #440	460	Beaver Lake
441	Paul	461	Mikisew Cree First Nation
442	Montana	462	Saddle Lake
443	Ermineskin Tribe	463	Athabasca Chipewyan First Nation
444	Samson	464	Cold Lake First Nations
445	Beaver First Nation	465	Frog Lake
446	Tallcree	466	Kehewin Cree Nation
447	Little Red River Cree Nation	467	Fort McKay First Nation
448	Dene Tha’	468	Fort McMurray #468 First Nation
449	Horse Lake First Nation	469	Heart Lake
450	Driftpile First Nation	470	Chipewyan Prairie First Nation
451	Duncan’s First Nation	473	Stoney (Bearspaw)
452	Kapawe’no First Nation	474	Woodland Cree First Nation
453	Lubicon Lake	475	Stoney (Wesley)
454	Sawridge	476	Loon River Cree
455	Sturgeon Lake Cree Nation	477	Smith's Landing First Nation

 

Education
A two-digit code indicating the highest level of the client’s education

01	Grade 1	11	Grade 11
02	Grade 2	12	Grade 12
03	Grade 3	13	Special Education
04	Grade 4	14	Partial apprenticeship
05	Grade 5	15	Journeyman certificate
06	Grade 6	16	Partial technical/college
07	Grade 7	17	Technical Certificate/College Diploma
08	Grade 8	18	Partial University
09	Grade 9	19	University/Professional graduate
10	Grade 10

 

Occupation
A two-digit number identifying the client’s occupation

NA	Not Applicable
00	Senior Management Occupation
01	Middle Management & Other Management
11	Professional Occupation in Business & Finance
12	Skilled Administrative & Business Occupation
14	Clerical Occupation
21	Professional Occupation in Natural & Applied Sciences
22	Technical Occupation in Natural & Applied Sciences
31	Professional Occupation in Health
32	Technical and Skilled Occupation in Health
34	Assisting Occupations in Support of Health Services
41	Professional Occupation in Social Science, Education, Government Services & Religion
42	Paraprofessional Occupation in Law, Social Services, Education & Religion
51	Professional Occupational in Art & Culture
52	Technical & Skilled Occupation in Art, Culture, Recreation & Sports
62	Skilled Sales & Service Occupation
64	Intermediate Sales & Service Occupation
66	Elemental Sales and Service Occupation
72	Trades
73	Skilled Transportation & Equipment Occupation
74	Intermediate Occupation in Transport, Equip. Operat., Installation & Maintenance
76	Trade Helpers, Construction Labourer & Related Occupation
82	Skilled Occupation in Primary Industry
84	Intermediate Occupation in Primary Industry
86	Labourers in Primary Industry
92	Manufacturing, Processing & Utilities Supervisor & Skilled Operators
94	Manufacturing, Processing Machine Operators & Assemblers
96	Labourers in Processing, Manufacturing & Utilities

 

Child Support Services Closure Reason

1	Dependant deleted (system entered)
2	Respondent added
3	IS/AISH/AAHB file closed (system entered)
4	Other – See LISA Comments

 

Budget Status
A one digit code indicating whether the client receives the maximum core essential for the household unit

0	Not Applicable (Client type 90s and 70s)
1	Maximum Core Essential
2	Other than Maximum Core Essential

 

Need Codes (Long Description)
A four-digit code identifying the type of needs (benefits) a client is eligible to receive

Continuous Core Benefits

1105	Accommodation Charge (Nursing Home/Auxiliary Hospital)
1109	Additional Shelter
1111	Government Funded Group Home
1112	Mental Health Approved Home
1115	Social Housing Rent
1125	Shelter (conversion)
1130	Core Shelter
1134	Shelter Living with Family
1135	Shelter For Expected or Returning Children
1201	Utilities Social Housing Only
1405	Comforts/Residence Core Essential
1407	Personal Benefit – Family Violence Shelter
1420	High School Incentive
1422	Personal Needs Supplement
1430	Core Essential

 

Continuous –– AISH Only

1426	Co-Pay Allowance
1501	Handicap Benefit
1601	AISH Maximum

 

Continuous Supplementary Benefits

1701	Special Diet
1702	Babysitting with Family
1703	Babysitting
1705	Medical/Extraordinary Transportation
1708	Day Care Parent Portion
1713	Prescription Drugs
1721	Other Continuous Medical Needs
1723	Transportation – Day or Employment Program
1724	Isolated Community Allowance
1729	Adult Health Benefit
1730	Recurring Need
1731	Earnings Replacement
1732	Telephone and Transport. – Leaving Abusive Sit.
1737	Disability Related Travel
1738	Child Supplement Allowance
1740	Prenatal Needs Payment
1798	Other Continuous Need – Director Approval
1799	Other Continuous Appeal Panel Decision

 

Non-Continuous Supplementary Benefits

1801	Damage Deposit
1802	Children’s School Expenses
1804	Moving for Employment
1807	Utility Arrears
1817	Utility Connection
1818	Income Not Received
1819	Natal Allowance
1820	Utility Deposit
1827	Employment Training and Transition Supports HH
1828	Non Emergency Travel
1829	Utility Reconnection
1830	Residential Addictions Treatment (no longer in effect)
1831	Day Care Deposit
1833	Relocation Allowance
1835	Community Living Start Up
1839	Core Essential For Transient/One Time Issue
1840	Emergency Childcare
1841	Emergency Food
1842	Emergency Clothing
1843	Emergency Shelter
1844	Emergency Transportation
1845	Emergency Repairs to Household Appliance
1846	Emergency Home Repairs
1847	Other Emergency Issue
1848	Emergency Shelter-Abuse Situation
1849	Escaping Family Violence Benefit
1850	Emergency Food For Travel
1851	Emergency Damage Deposit
1852	Emergency Eviction
1857	Employment Training and Transition Supports – SP
1863	Non-Emergency Accommodations
1864	Non-Emergency Food
1865	Moving to Escape Family Violence
1866	Other Non-Continuous Needs
1867	Day Care Registration
1868	Core Shelter/One Time Issue
1887	Underpayment
1888	Credit Balance Refund for Applicant
1889	Credit Balance Refund for Spouse/Partner
1898	Other Non-Continuous Needs – Director Approval
1899	Other Non-Continuous Need Approved by Appeal Panel

 

Non-Continuous Health Benefit

1901	Prescription Drugs
1904	Eye Examination
1905	Dental Fees/Supplies
1906	Denturist
1907	Optical Services
1909	Income Support Medical
1910	Ambulance Services
1911	AISH Medical
1912	Medical/Surgical Supplies
1913	Hearing Aid
1915	Diabetic Supplies
1950	Optometric

 

Continuous Income Exemption Need

2101	AISH Income Exemption
2102	COLA Protection (AISH)
2103	Income Support Income Exemption
2104	Children’s Income Exemption
2105	Employment Exemption
2106	Income Exemption – Hardship

 

Income
A four-digit code identifying the type of income deducted from a client’s benefits

3101	Employment Insurance
3201	War Veterans Payment
3301	Workers’ Compensation
3401	CPP/QPP Retirement Pension
3402	CPP – Disability Pension
3403	CPP – Survivor/Allowance
3405	CPP – Orphan/Disabled Child
3501	OAS/GIS Head of Household
3601	OAS/GIS Spouse
3701	Alberta Seniors Benefit
4001	Child/Adult Support
4101	Employment Earning Head of Household
4102	Employment Earnings for Partner
4103	Employment Earning Child(ren)
4104	Self Employment Home Based Business Head of Household
4105	Self Employment Home Based Business Partner
4204	OAS Survivor Allowance – HH under 65
4205	OAS Survivor Allowance – SP under 65
4298	Training Allowance/Shelter Workshop
4299	Other Pensions
4301	Room and Board
4302	AISH (cheque already issued)
4303	Self Employment
4304	Treaty Payment
4305	Rental Income
4308	Interest/Investment/Dividend
4310	Winnings from Games of Chance
4311	Farm/Business/Rental Property
4312	Scholarship/Bursaries/Grant
4313	Retirement/Pension, RIF
4316	Personal Injury/Award Settlement
4317	Land Lease/Oil Exploration
4318	Private Disability/Terminal Illness Insurance
4320	Mineral/Oil Royalties, Land Claim
4321	AISH Per Diem Rate
4322	Excess Cash Assets
4323	Cash Gifts
4399	Other Income
8801	Recovery Deduction for Head of Household
8901	Recovery Deduction for Partner

 

Recovery (R) Flag
A one digit code identifying the recovery status of a client’s file

Blank	Client has never had a debt
0	Entered by the system if either HH or Partner has a recoverable balance that has been paid back
1	The defaulted monthly deduction is being taken off a client’s benefits as specified in policy
2	The recovery deduction has been varied (increased or decreased) from the defaulted recovery amount
3	Only used if recovery action is suspended due to Ministerial direction

 

Payment Type
A two-letter code identifying the type of payment created

DC	Disaster services cheque
DV	Disaster services voucher
HD	Handwritten district office cheque
MC	Main payment issued at cut-off
MD	Main payment issued after cut-off
SU	Supplemental payment
VC	Contract voucher or voucher issued without a dollar amount
VE	Emergency voucher to active client in another office
VH	Handwritten voucher
VR	Regular system – generated voucher
* MD or SU can be issued as pick-up cheque

 

Stop Reason
A one-letter code identifying the reason the stop payment was placed on a cheque

D	Destroyed
L	Lost, not endorsed
M	Misplaced (by office staff)
S	Stolen, not endorsed
X	Not Received by payee
Y	Lost, endorsed by payee
Z	Stolen, endorsed by payee

 

Goods Code	Needs Code	Description
AMB	1910	Ambulance service from __________ to __________ on __________ invoice number __________
APPL	1845	Emergency repair(s) to appliances
AS	1912	Allergy serum
CORE	1430	Core Essential
CORS	1130	Rent for accommodation located at __________ (Core Shelter)
DAMD	1801	Damage deposit on accommodation located at __________
DIA2	1915	Diabetic supplies
ECLO	1842	Emergency clothing
EFOO	1841	Emergency food
EHOM	1486	Emergency home repairs
EMCC	1840	Emergency child care
EMTR	1844	Emergency transportation for medical from __________ to __________ on __________
EREH	1827	Employment training and transition supports
ERES	1857	Employment training and transition supports
ESHE	1843	Emergency shelter
EYE1	1904	Eye examinations not to exceed Alberta Health Care fee schedule
EYE2	1907	Optical services in accordance with the terms and conditions of agreements with the Alberta Association of Optometrists and the Alberta Optical Association
GRST	1430	Groceries (Core Essential)
HAID	1913	Hearing aid benefits in accordance with Alberta Aids to Daily Living fee schedule, for the period __________
IUD	1912	I.U.D. (as per doctor’s prescription)
MOVE	1804	Move of household goods and personal affects from __________ to __________ on __________
NATL	1819	Natal allowance for __________
OTHR	1847	Other emergency issue
RESP	1910	Ambulance responding fee to __________ on __________ invoice number __________
SPDT	1701	Special diet for __________
STDE	1905	Standard dentist services pending receipt of the HBC for the period __________ as per agreement with the ADA&C
STDN	1906	Standard Denturist services pending receipt of the HBC for the period __________ as per arrangement with the CDA
STM	1912	Skin testing material
UDEP	1820	Utility deposit on account number __________
UTIL	1201	Utilities for the month of __________ on account number __________

 

Cancel Status
A two digit code identifying why the EMP 0018 Purchase Authorization and Invoice (Voucher) is being cancelled

LS	Voucher has been lost or stolen after issued (staff do not have the voucher)
CN	Voucher has been returned by the client or vendor (staff have the voucher)

 

Closure Reason
A two digit code indicating how the client’s file closed

16	System closure – entered by system for all system closures
17	File merged on CCD – closure of a duplicate file which was registered on CCD and opened on LISA; used only when instructed by Headquarters
18	Manual closure by worker – worker has closed the file manually because a system closure could not occur