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Expected to Work/Barriers to Full Employment Policy & Procedures |
Published Date: January 18, 2021
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13 Appeal and Decision Review |
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Overview and Authority
Income and Employment Supports Act, sections: 35 , 36.1, 37, and 43-48
Income Support, Training and Health Benefits Regulation, sections: 73-74 , 92-94 and 97
Disability-Related Employment Supports Regulation, sections 6 and 7
Ministerial Order 2017-12 Disability-Related Employment Supports Review Committee
INTENT
To introduce Appeals and authority of the Appeal Panel within the Income Support Program.
POLICY
If requested, a Citizen’s Appeal Panel conducts an appeal of certain decisions made by Income Support program delegated staff.
Authority of the Citizen’s Appeal Panel
Matters that are subject to appeal to an Income and Employment Supports Appeal Panel include any decisions of the Director relating to:
- Eligibility or continuing eligibility, for the amount or value of assistance under Part 2 of the Income and Employment Supports Act (IESA); and
- Any other matter provided for in the Income Support, Training and Health Benefits (ISTHB) Regulation.
Some decisions of the Director are not subject to appeal to the appeal panel. IESA section 44 and ISTHB Regulation, section 97 identifies these exceptions.
Powers given to the Minister under IESA and associated Regulations are not within the jurisdiction of the appeal panel to rule upon.
While Community and Social Services staff cannot deny an individual the right to request and appeal for a matter outside the authority of the Panel, the jurisdiction of the appeal panel is limited to certain decisions of the Director.
A Citizen’s Appeal Panel has authority to:
- Hear evidence from parties to an appeal; and
- Confirm, reverse or vary a decision under appeal.
Structure of the Citizen’s Appeal Panel
Citizen’s Appeal Panels:
- Are under the auspices of the Appeals Secretariat;
- Are made up of citizens at large;
- Are appointed by the Minister of Community and Social Services;
- Are located in various sites across Alberta; and
- Are independent quasi-judicial bodies.
Mechanism for Review and/or Appeal of Decision
The following table outlines decisions affecting an individual’s eligibility and benefits, which are within the appeal panel’s jurisdiction to rule upon. If the appeal panel does not have jurisdiction, the table provides the alternate review medium for that decision (if applicable).
Type of Decision |
Jurisdiction |
|
Appeal to Income and Employment Supports Appeal Panel |
Review of Decision by Internal Review Committee | |
Whether an individual has met residency and citizenship requirements as a condition of eligibility under the Income Support (IS) program (residency and citizenship requirements themselves, are not subject to appeal) |
Yes | N/A |
The amount or value of IS and benefits payable based on information provided in the Income Support Application form | Yes | N/A |
Other eligibility criteria for IS benefits | Yes | N/A |
Suspension of IS benefits due to failure to cooperate with Child Support Services (CSS) Case Management | Yes | N/A |
Eligibility for CSS based on decisions under Part 5 of IESA (including case management decisions) | No | N/A |
Financial eligibility for AAHB or Alberta Child Health Benefits (ACHB) | Yes | N/A |
Other eligibility decisions for AAHB or ACHB | No | N/A |
Health benefits coverage and requests for coverage outside of professional service agreements and Drug Benefit Lists | No | HBEC |
DRES decisions involving provision of employment and training benefits except for those made under Sections 4 and 5 of the Employment and Training Benefits for Persons with Disabilities Regulation | No | DRESRC |
Case management decisions that do not impact the amount or value of IS and benefits that a client is eligible to receive | No | Review of Decision by Supervisor/Manager |
Assessment of an overpayment under IESA, section 35, and decision of the Director (or delegate) that an assessed overpayment must be repaid. | Yes | N/A |
Determination that a Repayment Agreement is not required under IESA, section 16 |
Yes |
N/A |
Amount repayable under IESA, section 16 (i.e., Repayment Agreement) | Yes If the amount was unknown when the agreement was signed |
N/A |
Determination of the repayment rate |
Yes |
N/A |
Decisions that relate to appointing a financial administrator or issuing third party payments - when no consent is given by the client | Yes Appeal panel must rule on the decision |
N/A |
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