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Child Support Services Policy

Published Date: September 25, 2006
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03 Case Management




To request the applicant’s participation with Child Support Services (CSS) to obtain or confirm child support.


The Child Support Worker (CSW) contacts the applicant to:

  • Arrange an interview
  • Obtain information from the applicant to assist in the assessment process

The recommended guideline for the CSW to contact the applicant or to initiate an attempt to contact is within 10 working days of receiving the referral.